White Papers

Inpatient Virtual Care White Paper

Inpatient Virtual Care White Paper

How the care room of the future uses video-enabled care to drive perationalefficiency, improve staff and patient safety, and reduce...

Solution Sheets

What We’re Reading

We like to stay in the loop – don’t you? Here’s the articles and research we’ve been reading lately.
How Americans Feel About Telehealth: One Year Later

How Americans Feel About Telehealth: One Year Later

https://www.sykes.com/resources/reports/how-americans-feel-about-telehealth-now
Hospitalized For COVID-19 Without Information: What Californians Who Speak an Indigenous Language Often Face

Hospitalized For COVID-19 Without Information: What Californians Who Speak an Indigenous Language Often Face

#WhatWeAreReading this week: an article from the California Health Report on language access in healthcare. By Claudia Boyd-Barrett • Feb 18, 2021...
Building Trust into Telehealth by Harvard Business Review

Building Trust into Telehealth by Harvard Business Review

‘Single-Payer’ Healthcare Isn’t Necessary – But Single Pricing Is

‘Single-Payer’ Healthcare Isn’t Necessary – But Single Pricing Is

Patient Satisfaction With Telemedicine During the COVID-19 Pandemic: Retrospective Cohort Study

Patient Satisfaction With Telemedicine During the COVID-19 Pandemic: Retrospective Cohort Study

4 Tips For Designing Telehealth Tools That Are Patient-centric

4 Tips For Designing Telehealth Tools That Are Patient-centric