Jackie Drees – Friday, May 21st, 2021

Swymed, Doximity and Caregility topped the list of telehealth companies ranked highest for provider satisfaction, according to a recent KLAS Research report. 

For its “Telehealth Ecosystem 2021” report, KLAS Research analyzed customer-reported information on several telehealth platforms to generate overall performance scores for each platform. 

Here’s how providers rated their satisfaction with the telehealth platforms, based on a 100-point scale. Company scores noted with an asterisk represent limited data. 

  • Swymed: 93.6* 
  • Doximity: 92.9*
  • Caregility: 92.0 
  • NextGen Healthcare: 90.5*
  • Cloudbreak Health: 90.0*
  • Mend: 89.5* 
  • Zipnosis: 88.4*
  • Health Recovery Solutions: 87.6
  • Epic: 86.8 
  • Vivify Health: 86.3* 
  • VSee: 86.2
  • Microsoft Teams: 84.1 
  • Updox: 84.1 
  • Teladoc Health: 83.5
  • Philips: 83.4*
  • Bright.md: 83.3*
  • Zoom: 83.0 
  • MDLive: 79.5 
  • Doxy.me: 79.2*
  • Amwell: 71.6

https://www.beckershospitalreview.com/telehealth/21-telehealth-platforms-ranked-by-klas.html/